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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Error Rendering Resource ID XXXX: server-initiated shutdown

Error Rendering Resource ID XXXX: server-initiated shutdown

Updated March 11th, 2016

Overview

The resource does not load within the website and instead getting a red box with the information:

Error Rendering Resource ID XXXX.

Looking within the Orion Web log, you see the following error matched up to the resources:

System.ServiceModel.ProtocolException: This channel can no longer be used to send messages as the output session was auto-closed due to a server-initiated shutdown.

Environment

Any version of Orion products that utilize the website

Cause 

Windows is not able to close out a session/channel correctly.

Resolution

  1. Restart IIS.
  2. If an IIS restart does not work, reboot the server.

 

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