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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Error: Internal 500

Error: Internal 500

Created by Leif Amland, last modified by MindTouch on Jun 23, 2016

Views: 1,759 Votes: 0 Revisions: 4

Overview

This article provides brief information on issues where Core services interacts with a version that is not supported by NPM. 

Error: Internal 500

Environment

NPM version 11.5.2

 

Cause 

The issue is caused  when the Evaluation version  of SRM is installed. This, in effect makes the Core Services upgrade to 2015.1.3 where the version of NPM that they were on only supported 2015.1.2.

 

Resolution

  1. Clear the Windows Temp folder.
  2. Upgraded NPM to 11.5.3

 

 

 

 

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