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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Error: Backup and file manipulation operations (such as ALTER DATABASE ADD FILE) on a database must be serialized

Error: Backup and file manipulation operations (such as ALTER DATABASE ADD FILE) on a database must be serialized

Created by Jane Baylon, last modified by Brian.Kiely on Mar 08, 2017

Views: 2,532 Votes: 2 Revisions: 7

Overview

NPM upgrade is unable to finish and you get the following error message in the Configuration Wizard: 

Backup, file manipulation operations (such as ALTER DATABASE ADD FILE) and encryption changes on a database must be serialized. Reissue the statement after the current backup or file manipulation operation is completed.

Environment:

  • All versions of NPM
  • Evaluation copy of NTA 3.11 and previously installed versions
  • NTA 4.1.2 Flow Storage Database still has old data from separate instance that was using a different SQL database. 

Resolution:

Reslution 1:

 

1. Login to the Flow Storage Database Server.

2. Create a brand new directory for the NTA Flow Storage Database. 

3. Install NTA on the primary server. 

 

 

Resolution 2:

 

1. Login to the Orion server as a local server administrator.

2. Go to Start > Control Panel > Uninstall a program > SolarWinds Netflow Traffic Analyzer > click uninstall.

3. Run and complete the Configuration Wizard.

 

Resolution 3:

 

Ensure no backups are running on the Db while the upgrade is running

 

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