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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > ERROR SolarWinds.Collector.Scheduler.ScheduledTask - InitializeDataprocessor threw an exception.System.Messaging.MessageQueueException (0x80004005)

ERROR SolarWinds.Collector.Scheduler.ScheduledTask - InitializeDataprocessor threw an exception.System.Messaging.MessageQueueException (0x80004005)

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Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 908 Votes: 0 Revisions: 10

Issue:

NPM Polling stops with an error in the data processor (DP) logs:

ERROR SolarWinds.Collector.Scheduler.ScheduledTask - InitializeDataprocessor threw 
an exception.System.Messaging.MessageQueueException (0x80004005)

Cause:

The NPM performance counters are not working due to a permission issue with the MSMQ folder.

Resolution:

  1. Go to the folder C:\Windows\System32\msmq using Windows Explorer.
  2. Right-click on the msmq folder and select Properties.
  3. Click Security > Edit to add permissions to an existing User Account.
  4. Click Add to add a new user account.
  5. Enter the name of the user account as Network Service, and then assign the Full Control permission.
  6. Click OK.
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