Submit a ticketCall us

Training ClassSign up for Network Performance Monitor (NPM) and Scalability instructor-led classes

Attend our instructor-led classes, provided by SolarWinds® Academy, to discuss the more advanced monitoring mechanisms available in NPM as well as how to tune your equipment to optimize its polling capabilities. NPM classes offered:
NPM Custom Monitoring and Polling
Orion Platform Scalability

Reserve your seat.

Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Discovery Ignore List in the Orion Web Console will not load

Discovery Ignore List in the Orion Web Console will not load

Updated December 21, 2018

Overview

When you open the Orion Web Console, click Settings > Network Discovery, and run the Discover Ignore List, the list will not load.

Environment

  • Orion Core 2018.3 and Lower 
  • NPM 12.3 and lower

Cause 

  • The migration to a new hostname and IP address was not performed correctly.

Resolution

  1. Open a Remote Desktop session to the Orion Platform server.
  2. Open Database Manager.
  3. Click Add default server and select the database.
  4. Run the following queries:
    select * from engines
    select * from DiscoveryIgnoredNodes
  5. Note the EngineID columns and the differences.
    database-manager-11.png

    database-manager-21.png
  6. Run the following query with the new EngineID data:
    update DiscoveryIgnoredNodes set engineid = $newengineid where engineid = $oldengine
 

 

Last modified

Tags

Classifications

Public