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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Custom HTML Resource loads but the rest of the page do not

Custom HTML Resource loads but the rest of the page do not

Updated 12-10-2018


When using a Custom HTML Resource the other resources on the page do not load at all but the Custom HTML resource loads fine.


  • NPM 12.3 (probably on other versions)


The Custom HTML resource is not configured properly. On example of a bad configuration is:



<iframe src="http://<yourpage>" height="500" width="100%"></iframe>




  • Remove all other tags besides the IFrame ones. Example:

<iframe src="http://<yourpage>" height="500" width="100%"></iframe>



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