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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Custom HTML Resource: The file does not exist

Custom HTML Resource: The file does not exist

Updated: August 4, 2016

Overview

The following error occurs when adding a Custom HTML resource with a path pointing to the inetpub directory for files added: 

The files does not exist EX: /Inetpub/Orion/Solarwinds/GoogleMaps

Environment

NPM 12

 

Cause 

The error is caused when the path is incomplete and incorrectly formatted. 

Resolution

  • Check for the full path on the Solarwinds server using the File Explorer.
  • Make sure to use a forward slash (/) for the path. 

 

 

 

 

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