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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Configuration Wizard Error: The semaphore timeout period has expired

Configuration Wizard Error: The semaphore timeout period has expired

Updated July 17, 2018

Overview

When you execute the Configuration Wizard, the process fails with the following message:

Database configuration failed:  Error while executing script- A transport-level error has occurred when receiving results from the server. (provider: TCP Provider, error: 0 - The semaphore timeout period has expired.)

 

semaphore.png

Environment

  • All versions of NPM or SAM

Cause 

  • The work to configure the database did not complete in the requested time.
  • NIC card is having problems with its drivers
  • Corrupted SQL installation on the SQL server 

Resolution

Resolution 1:

  • Increase the SQL Database connection timeout, as described in the following KB article.

Note: A connection timeout of 1200 (10 minutes) is a bit excessive.  60 seconds (1 minute) is usually sufficient.

https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/Orion_to_SQL_server_connection_time_out

 

 

Resolution 2:

  • Microsoft article regarding the issue for advanced network adapter troubleshooting (available at https://support.microsoft.com/, obtained February 11, 2019)

 

 

Resolution 3:

  • As part of the isolation process, try creating a new DB instance on the same SQL server and it still failed this means that there is a need to focus on the performance of the main SQL server

 

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.

 

 

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