Submit a ticketCall us

AnnouncementsFace your biggest database issues head-on

Our new eCourse helps you navigate SQL Server performance blocks by teaching you how to recognize and deal with the three DBA Disruptors: Performance Hog, Blame Shifter, and Query Blocker. Register today to learn how to defend your environment and fend off menacing disruptions.

Register for your free eCourse.

Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Change the IP address of your NPM server

Change the IP address of your NPM server

Created by Juan Carlo del Rosario, last modified by Caroline Juszczak on Aug 22, 2018

Views: 7,968 Votes: 6 Revisions: 36

Overview

When your Orion Web Console does not work after you changed the server name and IP address, run the Configuration wizard for Website.

See Migrate SolarWinds products to a new server with a new IP and hostname.

Environment

  • All NPM versions

Steps

For details about how to migrate SolarWinds products to a new server, see the Migration Guide - Migrate SolarWinds products to a new server with a new IP and hostname.

Change the IP address of the Orion Platform server

  1. Start the Configuration wizard in the SolarWinds Orion > Configuration and Auto-Discovery program folder.
  2. Select Website.
  3. If prompted, provide the new IP address of your Orion Platform server.
  4. Complete the Configuration wizard.

The IP address is updated. If you are using deprecated basic alerts (NPM 11.5.x or earlier), you might need to update the IP address in alerts.

Change IP address for multiple Orion Platform servers

  1. Run the Configuration wizard on the main Orion Platform server.
  2. Run the Configuration wizard on all other Orion Platform servers.
    The Configuration wizard updates your SolarWinds deployment with the new IP address and updates the tables.
  3. Optional for deprecated basic alerts: Update the [Alerts] table. 

Deprecated basic alerts: Update the engine ID in Alerts (NPM 11.5.x and earlier)

If the IP address of your polling engine server changes and you have basic alerts for objects monitored by the polling engine, update the Alerts table in the database.

SolarWinds recommends that you make a backup of the database before you make any changes in the database.

  1. Find out the engine ID of the server:
    1. On your SQL Server, open the SQL Server Management Studio:
      Click Start > All Programs > Microsoft SQL Server > SQL Server Management Studio.
    2. Log in to the SQL Server instance hosting your SolarWinds Orion database using an account with the sysadmin role.
    3. Expand Databases > %YourSolarWindsDatabase% > Tables.
    4. Right-click the [AllEngines] (NPM 11.5.x) or [Engines] (NPM 11.0.x and NPM 12.x +) table, and then click Select Top 1000 Rows.
    5. Note the [EngineID] for the SolarWinds server with the IP address you just changed.
  2. If you have more than 200 alerts for objects monitored by the polling engine on the server with the new IP address, use the New Query Editor:
    1. Click Script Table as > UPDATE To > New Query Editor Window to create a query that updates the [EngineID] for these alerts. If the [EngineID] is 0 you can leave it as is.
    2. Right-click the [Alerts] table.
  3. If you have fewer than 200 alerts defined for objects monitored by the polling engine installed on the updated server:
    1. Right-click the [Alerts] table.
    2. Click Edit Top 200 Rows.
    3. Edit the [EngineID]. If the [EngineID] is 0, you can leave it as is.
  4. In the Orion Service Manager, click Start Everything.

 

 

Last modified

Tags

Classifications

Public