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Change the IP address of a poller

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Created by Jethro Valenzuela, last modified by Tara Duval on Nov 12, 2018

Views: 4,073 Votes: 5 Revisions: 7

Overview

This procedure describes how you can change the IP address of your existing poller.

Environment

  • All versions of NPM
  • Any additional poller

Steps

To change the IP address of the poller:

  1. Shut down all services using Orion services manager in the poller.
  2. Open the Orion Database Manager.
  3. Click Add Default server and expand SolarWinds Database.
  4. Select the AllEngines Table. (Select Engines Table if you have NPM 12.0 or later versions.)
  5. Click the Execute query button.
  6. Enable table editing, and choose the IP address to make changes.
  7. Disable table editing.
  8. Start All Services.
  9. Run Orion Configuration Wizard on the poller. Then, choose to run for website, database, and services.

If the environment has a binding order in place with multiple network interface cards (NICs), the NIC that is at the top of the order is the one SolarWinds will accept. Make sure that you are choosing the IP address that corresponds to the top NIC.

 

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