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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Change polling method type from ICMP to SNMP

Change polling method type from ICMP to SNMP

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Created by Norsolihati Selamat, last modified by christopher.daly on Jan 24, 2019

Views: 2,744 Votes: 0 Revisions: 8


After adding a node to the Orion database as an ICMP only node, you need to promote the node to SNMP to start collecting additional statistics. The Node Management utility of the SolarWinds Web Console can easily promote your node to SNMP without any loss of historical data.


All Orion versions



  1. Log in to the SolarWinds Web Console as an administrator.
  2. Click Settings in the top right of the web console and then click Manage Nodes in the Node & Group Management grouping of the SolarWinds Website Administration page.
  3. Locate the device using either of the following methods:
    • Use the search tool above the node list to search your Orion database for the node you want to promote.
    • Select an appropriate Group/Custom properties by criteria, and then click the appropriate group including the node to change.
  1. Click Edit Properties, and then select Most Devices: SNMP and ICMP.
  2. In the SNMP area, select the SNMP Version for the promoted node.
    Note: SolarWinds uses SNMPv2 by default. If the promoted device supports or requires the enhanced security features of SNMPv3, select SNMPv3.
  1. If you have installed multiple polling engines, select the Polling Engine you want to use to collect statistics from the added node.
    Note: This option may not be available if you are only using one polling engine to collect information from your network.


  1. If the SNMP port on the added node is not the SolarWinds default of 161, provide the actual port number in the SNMP Port field.
  2. If the added node supports 64 bit counters and you want to use them, check Allow 64 bit counters.
    Note: SolarWinds fully supports the use of 64-bit counters; however, these high capacity counters can exhibit erratic behavior depending how they are used. If you notice peculiar results when using these counters, use the Edit Properties view to disable the use of 64-bit counters on the device in question, and then contact the hardware manufacturer.
  3. If you want to use SNMPv2c to monitor the promoted node, provide valid community strings for the added node.
    Note: The Read/Write Community String is optional, but SolarWinds does require the public Community String, at minimum, for node monitoring.
  1. If you want to use SNMPv3 to monitor the promoted node, provide the following SNMPv3 credential settings:
    • SNMPv3 User name and Context
    • SNMPv3 Authentication Method and Password/Key
    • SNMPv3 Privacy/Encryption Method and Password/Key
      Note: Read/Write SNMPv3 Credentials are optional, but the public Community String is required, at a minimum, for node monitoring.
  1. If you want to edit an existing SNMPv3 credential set, select the name of your set from the Saved Credential Sets list, and then edit the stored settings.

  2. If you want save the provided SNMPv3 credentials as a credential set, provide a Name for your new credential set, and then click Save.
  3. Click Validate SNMP after entering all required credentials to confirm your SNMP settings.
  4. If you want to change the default polling settings for your promoted node, edit the Node Status Polling or Collect Statistics Every values in the Polling area, as appropriate.
    Note: The Node Status Polling value refers to the period of time, in seconds, between the node status checks SolarWinds performs on the promoted node. The Collect Statistics Every value refers to the period of time between updates SolarWinds makes to displayed statistics for the promoted node.
  1. If you have defined any custom properties for monitored nodes, provide appropriate values for the promoted node in the Custom Properties.
  2. Click Submit when you have completed properties configuration for your promoted node.
  3. If you have successfully added the node, click OK on the dialog.



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