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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Cannot receive data from SolarWinds Administration Service

Cannot receive data from SolarWinds Administration Service

Updated September 25, 2018


APE installation does not push through and the following error appears:

Cannot receive data from SolarWinds Administration Service


Additional Polling Engine for the Orion Platform


There is an issue with time synchronization.


  1. Check the time in the APE machine and on the Orion server.
  2. Correct the time so that both machines reflect the same time.


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