Submit a ticketCall us

Training ClassSign up for Network Performance Monitor (NPM) and Scalability instructor-led classes

Attend our instructor-led classes, provided by SolarWinds® Academy, to discuss the more advanced monitoring mechanisms available in NPM as well as how to tune your equipment to optimize its polling capabilities. NPM classes offered:
NPM Custom Monitoring and Polling
Orion Platform Scalability

Reserve your seat.

Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Cannot install MS SQL Server 2014 Express

Cannot install MS SQL Server 2014 Express

Updated June 26, 2016


During an evaluation installation of Orion Platform 2016.1, the installation stops while installing MS SQL Server 2014 Express.


  • Orion Platform 2016.1
  • NPM 12.0
  • SAM 6.2.4


Orion Platform 2017.3 used SQL Server Express 2016; Orion Platform 2018.3 uses SQL Server Express 2017.


This is either because the computer needs to be restarted or because Microsoft .NET Framework 3.5 is missing. We no longer include .NET 3.5 with our installers, but MS SQL Server 2014 Express requires it.


  1. Ensure that Windows Update does not require your computer to restart.
  2. Install .NET 3.5 manually. You can add it as a feature through the Server Manager. View this MS KB if you encounter problems with installing .NET 3.5.
  3. Run the SolarWinds installer again.


Last modified