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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > CPU and memory information unavailable in BlueCoat devices

CPU and memory information unavailable in BlueCoat devices

Table of contents
Created by Malik Haider, last modified by MindTouch on Jun 23, 2016

Views: 2,629 Votes: 2 Revisions: 3

Overview

CPU and memory information required for monitoring does not appear when resources are listed in BlueCoat devices.

lrb.PNG

Environment

NPM 11.0 and later

Steps

Note: Download and install the Universal Device Poller attachment from this Thwack post.

  1. Go to Start > All Programs > Solarwinds Orion > Network Performance Monitor > Universal Device Poller.
  2. Click File > Import Universal Device Pollers.
  3. Browse to the directory in question and click Open.
    memory.PNG
  4. Click the device under Pollers and then click Import>.
    imp.PNG
  5. Go to the Node page and then click Pollers.
    wpp1.PNG
  6. Select the pollers for monitoring and then click SUBMIT.
    wp.PNG
  7. The CPU and memory information should be available after a few minutes.
    rr.PNG

 

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