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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Background image configured in Network Atlas maps does not show in Web Console

Background image configured in Network Atlas maps does not show in Web Console

Updated July 6, 2017

Overview

This article addresses the following issues:

  • The background image configured in Network Atlas maps is not displayed in the Web Console.
  • The background in the Web Console Map resource only shows a plain color.
  • The Network Atlas log is outdated.

Environment

  • Orion Platform 2017.1 or NPM 12.1
  • Network Atlas 1.16.0.20

Cause 

This is a known issue encountered in Network Atlas 1.16.0.20 when loading maps.

Resolution

Apply Orion Hotfix 3 on the Orion server.

 

 

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