Submit a ticketCall us

WebinarWebinar: A checklist for planning your Network Performance Monitor (NPM) upgrade

Are you ready for your next upgrade? To help you plan smoothly, join this webcast to learn more about, SolarWinds® Orion® Installer, SolarWinds Upgrade Advisor, Upgrades Guides, Training Videos, and other resources available. We’ll share key upgrade planning considerations, lessons learned from customers with practical advice from SolarWinds Product Experts. We’ll also give practical tips to identify the estimated time needed and resources, how to prepare the business and IT staff for changes, ways to plan for required system changes, and more.

Register now.

Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > AppStack Environment for ${Caption}

AppStack Environment for ${Caption}

Updated January 16th 2017


The AppStack resource does not work on the Web Console. The following message is displayed when you browse the Node Details view:

AppStack Environment for ${Caption}

The following error is displayed when you click on the message:
Server: Microsoft-IIS/10.0
Pipeline: Integrated
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36
Error Instance: 779820126cfd4ba394f28e014f7e64f3
User: admin
URL: http://HOSTNAME:80/Orion/NetPerfMon/...?NetObject=N:1
Referrer: http://HOSTNAME::80/Orion/NetPerfMon/NodeDetails.aspx?NetObject=N:1
Message: Orion.Stacks.Relation.ProcessUi failed, check fault information.
         Object reference not set to an instance of an object.
ErrorSite: mscorlib.RealProxy.HandleReturnMessage
ErrorType: System.ServiceModel.FaultException`1SolarWinds.InformationService.Contract2.InfoServiceFaultContract, SolarWinds.InformationService.Contract2, Version=2017.1.1.418, Culture=neutral, PublicKeyToken=null

Server stack trace: 
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

at SolarWinds.InformationService.Contract2.InfoServiceProxy.Invoke(String entity, String verb, XmlElement[] parameters)
at SolarWinds.Orion.Web.InformationService.InformationServiceProxy.<>c__DisplayClass31_0.<Invoke>b__0(InfoServiceProxy n)
at SolarWinds.Orion.Core.Common.ChannelProxy`1.CallMethodWithPool[TResult](Func`2 fnc, Boolean retryCall)
at SolarWinds.Orion.Core.Common.ChannelProxy`1.Invoke[TResult](Func`2 fnc, ChannelProxyBehavior behavior, String methodName)
at SolarWinds.Orion.Core.Common.ChannelProxy`1.Invoke[TResult](Func`2 fnc, ChannelProxyBehavior behavior)
at SolarWinds.Orion.Core.Common.ChannelProxy`1.Invoke[TResult](Func`2 fnc)
at SolarWinds.Orion.Web.InformationService.InformationServiceProxy.Invoke(String entity, String verb, IEnumerable`1 params)
at SolarWinds.Orion.Web.InformationService.SWISVerbsHelper.InvokeInternals[T](Func`2 proxyFactory, Boolean connectToMainHost, String swisEntity, String verbName, Object[] parameters)
at SolarWinds.Orion.Web.InformationService.SWISVerbsHelper.InvokeV3[T](Boolean connectToMainHost, String swisEntity, String verbName, Object[] parameters)
at SolarWinds.Orion.Web.AppStack.Repositories.AppStackRepository.FetchSections(IEnumerable`1 categories, IEnumerable`1 selections)
at SolarWinds.Orion.Web.AppStack.Repositories.AppStackRepository.LoadSections(IEnumerable`1 selectedIds)
at SolarWinds.Orion.Web.AppStack.AppstackController.AllSectionsPartial(IEnumerable`1 selectedIds)
at Orion_NetPerfMon_Resources_AppStack_AppStack.OnInit(EventArgs e)


Orion Platform 2017.1


This issue is caused by a resource or view ID web server exception.


Remove and re-add the AppStack resource:

  1. Go to the Orion Web Console, and then click Settings > Manage Views.
  2. Click Edit View (Node Details), remove the AppStack details resource, and then click Submit.
  3. Click Edit View, add the AppStack details resource, and then Click Submit.

Perform the following if the above steps do not resolve the issue:

  1. Shut down all Orion services.
  2. Open a command prompt as an administrator.
  3. Enter IISRESET.
  4. Start all Orion services.
  5. If the issue persists, follow this article.


Last modified