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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Additional poller is out of sync with the time server

Additional poller is out of sync with the time server

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Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 1,370 Votes: 1 Revisions: 9

Issue:
The following error occurs when nodes are tested using SNMP credentials that are assigned to additional polling engine - Test Failed. An unsecured or incorrectly secured fault was received from the other party. See the inner Fault Exception for the fault code and detail

Cause:
The additional server's internal clock is out of sync with the main poller and the database server.

Resolution:

  1. Configure the NTP (Network Time Protocol) for all servers in SolarWinds to avoid issue with Time differences - Configure an Authoritative Time Server
  2. If there is no access to the time server, make sure the time difference between all the SolarWinds servers is not bigger than one minute.
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