Submit a ticketCall us

AnnouncementsChange Is Inevitable

Get valuable help when it comes to tracking and monitoring changes. SolarWinds® Server Configuration Monitor (SCM) is designed to help you: detect, track, and receive alerts when changes occur, correlate system performance against configuration changes, compare server and application configuration against custom baselines, and verify application and system changes.

Learn more.

Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Additional poller does not update after upgrading to NPM v11.5

Additional poller does not update after upgrading to NPM v11.5

Table of contents
Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 1,353 Votes: 0 Revisions: 15

Issue:

Additional poller is not working and updating after an upgrade to NPM v11.5.

Cause:

There are missing files in the additional poller.

Resolution:

Add the missing files to the additional poller.
1. Copy the following missing files from the main poller and paste them to the same folders of the additional poller.
    Go to C:\Program Files (x86)\SolarWinds\Orion\NetFlowTrafficAnalysis\NetFlow-OrionReportWriter.Schema and copy following files:
  •     NetFlowCustomEntitiesSchema.resx
  •     NetFlowFastBitSchema.resx
  •     NetFlowFastBitSchema.xml
  •     NetFlowSchema.resx
  •     NetFlowSchema.xml
   
    Go to C:\Program Files (x86)\SolarWinds\Orion\NetFlowTrafficAnalysis\InformationService\2.0\Schemas\NetFlowSchema.xml and copy the following files:
  •     NetFlowCustomEntitiesSchema.xml
  •     NetFlowSchema.xml

2. Restart the services - How to Start/Stop Orion Services.

Applies to: NPM v11.5
Last modified

Tags

Classifications

Public