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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > Added chart resource type says 'Data is not available' in the Node Details view

Added chart resource type says 'Data is not available' in the Node Details view

Created by Francisli Faba, last modified by Alexis Pasao on Sep 21, 2018

Views: 1,528 Votes: 1 Revisions: 11

Updated September 21, 2018

Overview

The following message is received in the Node Details view for added chart resource type:

Data not available

This message is seen for the following resources:

  • Top CPUs by PercentLoad
  • Virtual Machine Memory Consumption
  • Virtual Machine Network Traffic
  • Virtual Machine CPU Consumption

Environment

NPM 11.5.2

Cause 

This is a known issue in NPM for this release. Orion NPM now disabled standard polling by design in NPM 11.5.x. NPM is made up of Core, NPM and various plugins and modules. VIM is one of those.

  • The resources with the issue are NPM with a Filter for Machine TYPE = VMWare.
  • Due to a design change, it keeps removing the NPM Polling of VMWare elements for CPU and Memory from an NPM Perspective.
  • ESX CPU and Memory Polling should still be working.

Resolution

1.  Data Type chosen can't be charted from the UnDP

2. Keep Historical Data hasn't been enabled

3. The device doesn't Support the OID

 

The workaround is to:

  1. Remove the two NPM Resources from the VIM Summary Page. 
  2. Replace those resources with VIM Resources for VM CU and Memory as shown below.
  3. Edit the VIM Summary View and add in VIM Resources.

Check the built-in VIM Resources:

  1. Go to VIM Summary View > Customize the page.
  2. Click the PLUS Button on any column to add more resources.
  3. Click GROUP by Feature.
  4. Select Virtualization.
  5. Click Sort by Category (to see VIM Summary Resources).

Examples Include:

  • Top XX VMs by (Overallocated\Underallocated Memory & CPU) 9vMan Required)
  • Top XX Hosts by CPU
  • Top XX Hosts by Memory
  • and more

For example, it will be using VIM Resources and not NPM:

~/Orion/VIM/resources/Summary/TopXXVMHostsByMemoryUtilization.ascx

~/Orion/VIM/resources/Summary/TopXXVMHostsByNetworkUtilization.ascx

~/Orion/VIM/resources/Summary/TopXXVMHostsByCPULoad.ascx

~/Orion/VIM/resources/Summary/TopXXVMHostsByRunninVMCount.ascx

Reason for Rework or Feedback from Technical Content Review: 

 

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