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Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > A Universal Device Poller test passes, but polling fails when assigned to a node

A Universal Device Poller test passes, but polling fails when assigned to a node

Updated September 13th, 2017

Overview

Tests of Universal Device Poller pass successfully in the UDP tool. However, when assigned to a node, A Universal Device Poller tests fine in the Universal Device Poller tool but when assigned to the node it doesn't return any data or initiate polling.

 

Environment

  • All versions of NPM

 

Cause 

This issue is caused by:

  • An improper configuration of the fetching type GET/GET NEXT/GET TABLE
  • There is a problem with the Collector and JobEngine SDFs.

 

 

Resolution

To ensure configuration, view the following document that details the procedure to create a Universal Device Poller:

 

If the above is verified then the SDFs with the solution in the following:

 

 

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