Submit a ticketCall us

WebinarWebinar: A checklist for planning your Network Performance Monitor (NPM) upgrade

Are you ready for your next upgrade? To help you plan smoothly, join this webcast to learn more about, SolarWinds® Orion® Installer, SolarWinds Upgrade Advisor, Upgrades Guides, Training Videos, and other resources available. We’ll share key upgrade planning considerations, lessons learned from customers with practical advice from SolarWinds Product Experts. We’ll also give practical tips to identify the estimated time needed and resources, how to prepare the business and IT staff for changes, ways to plan for required system changes, and more.

Register now.

Home > Success Center > Network Performance Monitor (NPM) > NPM - Knowledgebase Articles > (500) Internal Server Error during additional web server installation

(500) Internal Server Error during additional web server installation

Created by Robert Stidman, last modified by MindTouch on Jun 23, 2016

Views: 2,566 Votes: 1 Revisions: 3

Overview

A (500) Internal Server error appears when during installation of an additional web server and when running Configuration Wizard.

Environment

Any Orion server with additional web installed

Cause 

Bad response header(s) in IIS (set by the user and not by Orion).

Broken Orion setting:

  1. In IIS, click the server name: WPSWNPMWEB02 (CORP\USERNAME).
  2. Locate and click HTTP Response Headers in the middle column.
  3. You will see the following setting:
    Name=X-Frame-Options
    Value=SAMEORIGIN
    Entry Type=Local

 

Resolution

Use the modified settings below in IIS on the additional web server.

  1. In IIS, click the server name: WPSWNPMWB02 (CORP\USERNAME).
  2. Locate and click HTTP Response Headers in the middle column.
  3. Change the setting to the following:
    Name=X-Powered-By
    Value=ASP.NET
    Entry Type=Local

 

Last modified

Tags

Classifications

Public