Submit a ticketCall us

Announcing NPM 12.2
With NPM 12.2 you can monitor your Cisco ASA firewalls, to monitor VPN tunnels for basic visibility and troubleshooting tunnels. NPM 12.2 also uses the SolarWinds Orion Installer so you can easily install and upgrade one or more Orion Platform products simultaneously.
See new features and improvements.

Home > Success Center > Network Performance Monitor (NPM) > Juniper devices shows IP Address under Node Column in Routing Neighbor Resource instead of the NodeName

Juniper devices shows IP Address under Node Column in Routing Neighbor Resource instead of the NodeName

Created by Allain M Umalin, last modified by MindTouch on Jun 23, 2016

Views: 10 Votes: 0 Revisions: 3

Overview

This article provides steps to resolve the issue when Routing Neighbor resource reflects Juniper devices with IP Addresses under Node Column instead of Node Names.

Environment

NPM versions 11.5, 11.5.2 and 11.5.3 

Resolution 

1. Gather SNMP Walk.

2. Check for the following OIDs:

ipAdEntIfIndex 1.3.6.1.2.1.4.20.1.2
Poller utilizes GetSubtree request to gather IPv6 addresses using OID:
ipv6AddrStatus = 1.3.6.1.2.1.55.1.8.1.5
Poller utilizes Get request to gather IP addresses using OID:
ipv6AddrStatus = 1.3.6.1.2.1.4.20.1.2
Poller utilizes Get request to gather mask using OID:
ipEntNetMask = 1.3.6.1.2.1.4.20.1.3

 

Notes:

  • Orion Poller utilizes GetSubtree request to gather IPv4 addresses and interface indexes using the above OIDs.
  • There are no issues If affected devices only show two IP Addresses. The same with addresses in NodeIPAddresses table. 
  • Adding the missing IP addresses in the database is not possible because it will later be removed or updated with the next poll. 

 

 

 

 

Last modified
22:35, 22 Jun 2016

Tags

Classifications

Public