The following issues are encountered on NPM 11.5.3 following an upgrade on the additional poller:
When editing an existing node that is connected through a remote poller and selecting the option to test the logon credentials, the following error message appears.
There is no endpoint listening on port 17777 and shows and undefined 500 Inner Exception
SAM 6.2.3 + Hotfix 1
NCM 7.4.1 +HF2
Recently upgraded primary/ additonal pollers to
NPM 11.5.3, SAM 6.2.3 + Hotfix 1, SRM 6.2.1 and NCM 7.4.1 +HF
Did the upgrade of the remote poller using the following:
SolarWinds-Orion-AdditionalPoller-2016.02.25-b214.zip and also SolarWinds-SRM-v6.2.1-Poller.zip
The unknown Orion provider points to some problems with loading Orion data provider.
There should be file called: C:\Program Files (x86)\SolarWinds\Orion\Information Service\3.0\SolarWinds.Data.Providers.Orion.dll
SolarWinds.Orion.Core.BusinessLayer and BusinessLayerHost.log
2016-04-15 12:01:34,815  ERROR SolarWinds.Orion.Common.SWEventLogging - Unhandled Exception caught in Core Service Engine startup. RunQuery failed, check fault information.
2016-04-15 12:01:34,862  FATAL SolarWinds.Orion.Core.BusinessLayer.CoreBusinessLayerPlugin - Unhandled Exception caught in plugin startup.
System.ServiceModel.FaultException`1[SolarWinds.InformationService.Contract2.InfoServiceFaultContract]: RunQuery failed, check fault information. (Fault Detail is equal to InfoServiceFaultContract [ SolarWinds.Data.Query.QueryExecutionException: Unknown provider Orion.
SWIS is crashing every few minutes
In 3 minutes had \LogFiles\InformationServiceV3\Orion.InformationService.log (3109 hits)
2016-04-15 12:11:49,896  ERROR SolarWinds.InformationService.Core.InformationService - SolarWinds.Orion.Core.Dependencies.InformationService.SwisHelper.Query() Exception caught in method RunQuery. System.NullReferenceException: Object reference not set to an instance of an object.
Faulting application name: SolarWinds.InformationService.ServiceV3.exe, version: 2015.1.3.7028, time stamp: 0x56719697 Faulting module name: KERNELBASE.dll, version: 6.1.7600.17206, time stamp: 0x50e669a2
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.MissingMethodException
Alternatively, you can also try to repair the Core on the additional poller.