Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Network Performance Monitor (NPM) > Invalid Orion Core Configuration value. The registry value at HKLM\SOFTWARE\SolarWinds\Orion\Core\Configuration is not valid

Invalid Orion Core Configuration value. The registry value at HKLM\SOFTWARE\SolarWinds\Orion\Core\Configuration is not valid

Created by Daniel Polaske, last modified by Annette.Kirkpatrick on Mar 02, 2017

Views: 374 Votes: 3 Revisions: 7

Overview

This article describes the issue when trying to install any product, you receive the following error upon initialization of the installation:

Invalid Orion Core Configuration value.

The registry value at  HKLM\SOFTWARE\SolarWinds\Orion\Core\Configuration is not valid.

 

Environment

All versions of Orion products

Cause 

The registry value HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SolarWinds\Orion\Core\Configuration (REG_SZ) is empty or does not have a value of FULL, POLLER or WEB.

 

Resolution

Via regedit.exe, change the value of the following key to FULL if full installation, POLLER if Additional Polling Engine or WEB if Additional Web Server.  HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SolarWinds\Orion\Core\Configuration (REG_SZ).

 

***Note if Core isn't there Right Click on Orion and Create New Key and call it Core, then add Value called Configuration and then the Value is Set to Full like above screenshot box***

 

Last modified
12:46, 2 Mar 2017

Tags

Classifications

Public