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Home > Success Center > Network Performance Monitor (NPM) > Internal 500 Web errors and missing ASPX files after uninstalling NTA

Internal 500 Web errors and missing ASPX files after uninstalling NTA

Updated December 21, 2016

Overview

Uninstalling NTA results in Internal 500 Web errors and missing ASPX files for different parts of the applications that are installed. In this scenario, customer had NPM & UDT installed and different parts of the web page would throw the following different errors:

  • The given key was not specified
  • The file \inetpub\SolarWinds.aspx is not found
  • Internal 500

Environment

  • NPM 12
  • UDT 3
  • NTA 4

Cause 

This occurs when Configuration Wizard is not run after uninstalling NTA.

Resolution

After uninstalling NTA, open the Configuration Wizard and run as an administrator.

 

 

 

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