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This article provides brief information and steps to resolve the issue when Alerts re-trigger on Interface Down even when the interface has been down for a while.
NPM version 11.5.3 and later
When an alert is triggered, our software has a time limit which triggers the alert again when the set limit was met.
To change this value you could update the following application setting value within the AlertingEngine.exe.config file:
This setting cannot be disabled or changed to more than 90 days, if you wish to add this availability please contact SolarWinds technical Support and ask them to submit a Feature Request.