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Home > Success Center > Network Performance Monitor (NPM) > Interface Traffic Not Showing in Orion

Interface Traffic Not Showing in Orion

Created by Jousseff Jaranilla, last modified by MindTouch on Jun 23, 2016

Views: 1 Votes: 2 Revisions: 15


This article provides step by step guide in resolving issues regarding Interface Traffic not showing in Orion.

Related Error from DataProcessor.log:

ERROR SolarWinds.SRM.Collector.ProcessingStages.PreProcessingStage`1 - Job result for N:123 is Failed, skipping additional processing stages..


  • All Orion Core Products

  • All NPM Versions



Corrupt Collector Service, JobEngine and JobEngineV2


1. Repair Collector Service

  • Click on Start and then click on Run
  • Type %ProgramData% and press Enter
  • Open the following folders: SolarWinds > Installers
  • Right-click on CollectorInstaller.msi and click Repair

2. Repair JobEngine

  • Right-click on JobEngine.msi and click Repair

3. Repair JobEngineV2

  • Right-click on JobEngine.V2.msi and click Repair



Last modified
22:33, 22 Jun 2016