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The integration between Virtualization Manager and the Orion server stops working after Virtualization Manager is upgraded to 6.2.0 and 6.3.
The issue is caused by an incompatibility between the certificates used by Virtualization Manager and by Orion NPM 10.1.
Download the fix from the following location, and install the SolarWinds.FixIt.Md5 application:
During the installation of the attached fix you may see an issue that the CertUtility.exe cannot stop a certain service. In this case, an old entry may still exist in the registry.
To solve this issue, delete the old entry from the registry.
Warning: SolarWinds strongly recommends that you only make registry changes per our instructions. Follow the instructions exactly and make the required changes in all registry locations specified. Failure to follow these instructions can introduce errors into the application or, in some situations, cause operating system issues.
After applying these steps, CertUtility.exe should run without issues and should be able to stop the necessary services.