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Updated: July 11, 2016
This article provides ways on how to correct the issue when you are upgrading/installing the Solarwinds product and the installer stopped/stacked installing which interrupts Orion Services.
This maybe caused by some Orion services that are unable to stop for some other locked reasons and has been accessed and is still running.
Note: Make sure there is no other user logged on to the system and logg all of them .
In this particular case, Solarwinds Collector Service & SolarWinds Agent Service is unable to stop and stuck in the process.
Manually stop the services process with task manager and make sure there is no service running with Solarwinds name.
Once this is done, all other services stop automatically.
You will notice that the installer will start installing again.