Submit a ticketCall us

Training Class Getting Started with SolarWinds Backup - February 28

This course offers customers an introduction to SolarWinds Backup, focusing on configuring the backup technology, taking backups, data restoration and data security. It is a great primer and will get you up to speed quickly on SolarWinds Backup.
Register for class.

Home > Success Center > Network Performance Monitor (NPM) > Installer is stuck while installing Solarwinds Job Engine 2

Installer is stuck while installing Solarwinds Job Engine 2

Updated May 17th, 2016

Overview

This article describes the issue when you are upgrade Orion NPM and sees that the installer is stuck in Solarwinds Job Engine 2 and does not move forward .

 

Environment

NPM version 10.0 

Cause 

The cause of this JobEngine installer is when the process is calculating the available disk space and calculating the existing folder space within the existing installation folder where it's unable to get this done due to low disk performance for some reason.

 

Resolution

It is recommend to create a brand new VM 2003 and then install the next version of NPM which resolves this issue.

 

For more details Orion Hardware Requirements see post below. 

NPM Hardware Requirements

 

 

Last modified

Tags

Classifications

Public