Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Network Performance Monitor (NPM) > Insert Variable page automatically closes when configuring alert actions

Insert Variable page automatically closes when configuring alert actions

Created by Tiarnan Stacke, last modified by Karen Valdellon on Apr 17, 2017

Views: 21 Votes: 0 Revisions: 3

Overview

The Insert Variable page automatically closes after clicking Insert Variables when configuring alert actions.

Environment

  • NPM 11.5 and later
  • SAM 6.2 and later

Cause 

This occurs when there are no objects added to Orion for which you are trying to alert on.

Resolution

Add an object for the type of alert you are creating. For example:

  • Add a node in Orion for a node alert.
  • Add a SAM application to monitoring for an application alert.

 

 

 

Last modified
20:10, 16 Apr 2017

Tags

Classifications

Public