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Home > Success Center > Network Performance Monitor (NPM) > Incorrect node details page opening for some managed nodes

Incorrect node details page opening for some managed nodes

Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 1,734 Votes: 0 Revisions: 9

Overview

Incorrect views are displayed for some of the custom node detail views. For example, if a node is defined with custom view, it is displayed in the default general node details view.

Environment

All versions of NPM

Cause

The custom node details views are incorrectly setup in NPM

Resolution

There are two ways to setup the Custom Node Details View in NPM:

  • Configuring Views by Device Type
  • Configuring Views by Account

 

Configuring Views by Device Type
1. Go to Web Console > Settings > Views > Views by Device Type.

cs1a.jpg

2. Change the vendor machine type to desired Node Details View.

cs2.jpg
3. Click Submit.

 

If the steps above do not solve the issue, proceed with the steps below.

 

Configuring Views by Account
1. Go to Web Console > Settings > User Accounts > Manage Accounts.

cs1b.jpg

 

2. Choose the account and click Edit.

cs3.jpg
 

3. Scroll to Interface Details Package Settings.

4. Default setting would be by Device Type, change this to View by Device Type.

cs4.jpg

5. Click Submit to save.

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