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Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.
Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
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SolarWinds Query Language (SWQL) is a proprietary, read-only subset of SQL. Similar to SQL, you can use SWQL to query your SolarWinds database for specific network information. The following guide provides examples of SWQL syntax and valid SWQL queries.
Github include an index of the SolarWinds schema.
All versions of the Orion Platform
SWQL supports the following constructs from SQL:
Note: You must use CRUD operations to create, read, update, or delete entities.
SWQL supports the following aggregate functions:
SWQL supports the following regular functions:
SWQL does not support the following common SQL constructs:
Note: You must use CRUD operations to create, read, update, or delete entities.
… (You must list the actual properties you want to select.)SWQL supports various features that have no direct analog in SQL.
In SWQL, you can connect different entities (which are like tables or views in SQL) by relationships. You can traverse these relationships by using navigation properties in your queries. The closest equivalent in SQL is a join over a foreign key relationship.
For example, Orion.Nodes is connected to Orion.NPM.Interfaces by a hosting relationship that defines an Interfaces property on Orion.Nodes and a Node property on Orion.Interfaces. To get the contact associated with the node for all wireless interfaces, you could use a query like the following:
SELECT I.Caption, I.Node.Contact
FROM Orion.NPM.Interfaces I
WHERE I.TypeName='ieee80211'
This is easier to read and write than a SQL query to get the same data from the Orion database:
SELECT I.Caption, N.Contact
FROM Interfaces I
INNER JOIN Nodes AS N ON I.NodeID = N.NodeID
WHERE I.InterfaceTypeName='ieee80211
You can chain multiple navigation properties together in a single expression, for example: I.Node.CustomProperties.City
In this example, Node and CustomProperties are both navigation properties. (A long time ago you could only use one navigation property per SWQL expression but this limitation has since been fixed.)
To fetch just a subset of the rows returned (for example for paging through a large result set), add a WITH ROWS start TO end clause after the ORDER BY clause.
For example, to get the second hundred nodes, you could use this query:
SELECT NodeID, Caption, IPAddress, Status
FROM Orion.Nodes
ORDER BY Caption
The wildcard character in SWQL syntax is: %.
Example: Node.Caption Like 'AX3%'
The proper syntax to filter by custom property is:
dataType.CustomProperties.propertyName
Example filter to only show nodes with the custom property City that matches Atlanta:
Node.CustomProperties.City = 'Atlanta'
Many properties have the same name between data types. To prevent ambiguity, SolarWinds SAM prefixes the property names with the data type.
Examples:
Example filter to show data from Cisco devices:
Node.Vendor = 'Cisco'
Example filter to show data from Windows Server 2003-2008 applications:
Application.Name = 'Windows Server 2003-2008'
Example filter to show data from devices beginning with "AX3":
Node.Caption Like 'AX3%'
Example filter to show data from Process Monitor – SNMP type component monitors:
Monitor.ComponentType = 8
To filter by the status property, you must know the valid status levels.
| Level | Status |
|---|---|
| 0 | Unknown |
| 1 | Up |
| 2 | Down |
| 3 | Warning |
| 14 | Critical |
Example filter to only show monitors that are not down:
MonitorStatus.Availability<>2
| Node.AvgResponseTime | Node.CPULoad | Node.Caption |
| Node.Contact | Node.DNS | Node.Description |
| Node.GroupStatus | Node.IOSImage | Node.IOSVersion |
| Node.IPAddress | Node.LastBoot | Node.LastSync |
| Node.Location | Node.MachineType | Node.MaxResponseTime |
| Node.MemoryUsed | Node.MinResponseTime | Node.NodeID |
| Node.ObjectSubType | Node.OrionID | Node.PercentLoss |
| Node.PercentMemoryUsed | Node.ResponseTime | Node.Severity |
| Node.Status | Node.StatusDescription | Node.SysName |
| Node.SysObjectID | Node.SystemUpTime | Node.TotalMemory |
| Node.Vendor | Node.VendorIcon | Node.ID |