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Home > Success Center > Network Performance Monitor (NPM) > High CPU utilization on the main poller after upgrading to NPM 11.5.2

High CPU utilization on the main poller after upgrading to NPM 11.5.2

Created by Malik Haider, last modified by MindTouch on Jun 23, 2016

Views: 2,054 Votes: 0 Revisions: 10

Overview

This article provides brief information and steps to resolve the issue when high CPU utilization is used by the main poller after upgrading to NPM version 11.5.2. 

Environment

NPM version 11.5.2 

Cause 

The issue occurs when the system is running below the recommended minimum specifications.
 

Parameter

 Value

OSVersion

Windows Server 2008 R2 (Microsoft Windows NT 6.1.7600.0)

CPUInformation

Intel(R) Xeon(R) CPU E5-2690 v2 @ 3.00GHz

CurrentCPUUssage

42.50%

TotalPhysicalMemmory

24576 MB

FreePhysicalMemmory

16279 MB

FreeVirtualMemmory

19351 MB

FreeSpaceInPagingFiles

4096 MB

CurrentTimeZone

Eastern Standard Time (UTC-05:00:00)


System Type:                          x64-based PC
Processor(s):                          2 Processor(s) Installed.
                                               [01]: Intel64 Family 6 Model 62 Stepping 4 GenuineIntel ~3000 Mhz
                                               [02]: Intel64 Family 6 Model 62 Stepping 4 GenuineIntel ~3000 Mhz
BIOS Version:                        Phoenix Technologies LTD 6.00, 8/16/2013
Windows Directory:                C:\Windows
System Directory:                  C:\Windows\system32
Boot Device:                          \Device\HarddiskVolume1
System Locale:                      en-us;English (United States)
Input Locale:                          en-us;English (United States)
Time Zone:                            (UTC-05:00) Eastern Time (US & Canada)

Resolution

Upgrade the system hardware to the specified requirements.

 

 

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