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Home > Success Center > Network Performance Monitor (NPM) > High CPU usage in SolarWinds Orion

High CPU usage in SolarWinds Orion

Created by Malik Haider, last modified by Alexander Aguilar on Aug 17, 2017

Views: 2,434 Votes: 6 Revisions: 14

Overview

This article provides brief information and steps to resolve the issue when there is high CPU utilization in Orion.

Environment

-Orion Web Console will be unresponsive

-Alerts will be slow

-Gaps in Polling Data

Cause 

First determine which process(es) are consuming the most CPU. Usually this is the Job Engine Workers but could also any number of other processes.

 

If the Job Engine Workers are causing the issue you will need to determine which plugin jobs they are running.

 

-Open Task Manager

-Go to Details tab and add the "Command Line" column

-Sort the Details tab by CPU and find the top offender(s). The Command Line will show you the plugin name

 

Resolution

-Ensure that the minimum hardware requirements are met. 

 

- Also appears to be a Microsoft Hotfix because of the WMI issues taking CPU up to 100%

(© 2013 Microsoft Corp., available at https://support.microsoft.com/en-us/kb/2505348
, obtained on June 20th, 2016.)

 

-Move nodes to Additional Poller or Disable excess polling jobs 

 

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