Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Network Performance Monitor (NPM) > HTTP 404 Not found when accessing the website using the hostname

HTTP 404 Not found when accessing the website using the hostname

Created by Malik Haider, last modified by Daniel Polaske on Jun 15, 2017

Views: 730 Votes: 3 Revisions: 9

Overview

This article addresses the issue where the Orion website is inaccessible using the hostname even when it is accessible using the IP address and the following error:

HTTP 404 Not found

 

Environment

NPM 11.0 and later

Cause 

This can occur when proxy redirection is configured within Internet Explorer.

 

Settings > 

 

Connections > LAN settings > 

 

Resolution

1.  Remove the Proxy settings from Internet Explorer. 

Screenshots property of © 2016 Microsoft.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

 

2.  If the above resolution does not help, please also refer to the following article which describes general bindings and DNS resolution issues which can also be a factor in receiving a 404 error:

 

Orion Web Console gives an HTTP Error 404

 

Last modified
14:04, 15 Jun 2017

Tags

Classifications

Public