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Home > Success Center > Network Performance Monitor (NPM) > HTML-based reports viewed on Mac via Outlook

HTML-based reports viewed on Mac via Outlook

Created by William Muhle, last modified by MindTouch on Jun 23, 2016

Views: 944 Votes: 0 Revisions: 4

Overview

This article provides brief information on the issue when a HTML-based report is received using Mac via Outlook.

Environment

  • All Orion Core products 
  • MAC (all known iOS versions) running Outlook

Detail

The user gets a HTML-based report emailed to them and they are viewing the report on a Mac via Outlook, the graphs/objects in the report are not displayed as well, instead, they show up as attachments in the email.

This is a bug within Microsofts Exchange.  There is nothing that can be done from SolarWinds' end  to resolve the issue. See MS KB for more information. https://support.microsoft.com/en-us/kb/969854.

 

 

 

 

 

Last modified
22:28, 22 Jun 2016

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