Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Network Performance Monitor (NPM) > HTML-based reports viewed on Mac via Outlook

HTML-based reports viewed on Mac via Outlook

Created by William Muhle, last modified by MindTouch on Jun 23, 2016

Views: 16 Votes: 0 Revisions: 4

Overview

This article provides brief information on the issue when a HTML-based report is received using Mac via Outlook.

Environment

  • All Orion Core products 
  • MAC (all known iOS versions) running Outlook

Detail

The user gets a HTML-based report emailed to them and they are viewing the report on a Mac via Outlook, the graphs/objects in the report are not displayed as well, instead, they show up as attachments in the email.

This is a bug within Microsofts Exchange.  There is nothing that can be done from SolarWinds' end  to resolve the issue. See MS KB for more information. https://support.microsoft.com/en-us/kb/969854.

 

 

 

 

 

Last modified
22:28, 22 Jun 2016

Tags

Classifications

Public