Submit a ticketCall us

Welcome to the NEW Success Center. Search all resources (documentation, videos, training, knowledge base articles) or browse resources by product. If you are unable to find what you are looking for, please contact us at customersuccess@solarwinds.com

 

 

 

 

Home > Success Center > Network Performance Monitor (NPM) > Groups not displaying the correct status

Groups not displaying the correct status

Created by Shane Horgan, last modified by MindTouch Content Copy on Nov 13, 2015

Views: 1,198 Votes: 2 Revisions: 7

Overview

Groups status is being shown as Up even when one or more member is Down or on Warning state.

Environment

All NPM versions 

Cause

The Rollup Status is set to "Show best Status".

 

Note: The following are the various status for the Status rollup mode:

  • Show worst status - When any member inside the group is Down, the Group status appears in Down state.
  • Show mixed status - When any member inside the group is Down, the Group status appears in Warning state.
  • Show best status - When any member inside the group is Down, the Group status still appears in Up state.

Resolution

  1. Log into the NPM Web Console using account with administrative rights.
  2. Click Settings > Manage Groups.
  3. Select the affected group.
  4. Click Edit Properties.
  5. Click Advanced .
  6. In Status rollup mode, select Show worst status or Show mixed status and then select Submit.Capture1.PNG

 

For more information, see What factors determine how status is rolled up for my node and application groups?

Last modified
13:41, 13 Nov 2015

Tags

Classifications

Public