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Home > Success Center > Network Performance Monitor (NPM) > Group accounts are disabled causing permission issues

Group accounts are disabled causing permission issues

Updated July 14, 2016

Overview

Adding AD groups with the same members to the Orion Web Console, and then disabling a group also disables all accounts in the group to be disabled and causes permission issues.

For example:

If you need to test the users in SWNetworkAdmin, the SWAdmin group needs to be disabled. This will then disable the account in that group, causing permission errors when members of both groups log in to the Web Console.

Environment

All NPM versions

Resolution

Make sure that accounts added to Orion are present only in one group, or leave both groups enabled.

 

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