Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Network Performance Monitor (NPM) > Group Status is unable to update on the Web Console

Group Status is unable to update on the Web Console

Table of contents
Created by Con Finucane, last modified by MindTouch on Jun 23, 2016

Views: 39 Votes: 0 Revisions: 4

Overview

This article describes the issue when the member nodes in Groups cannot be clicked. Interfaces are reporting as Warning or Unknown, however when you drill down to the interface it shows no issues and when you then go back to the Node, the warning or unknown interface status is no longer there.

Environment

All versions of NPM

Steps

  1. Start > All Programs > Solarwinds Orion > Advanced Features > Database Manager > Add Default Server.

  2. Expand the NPM Database (default )SolarWindsOrion.

  3. Select ContainerMemberSnapshots table and right-click Query Table.

  4. Run this query: DELETE FROM ContainerMemberSnapshots

  5. Restart the Information Service V3.

 

Last modified

Tags

Classifications

Public