Submit a ticketCall us

Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.

 

Home > Success Center > Network Performance Monitor (NPM) > Graphs do not display data on the Node Details page

Graphs do not display data on the Node Details page

Updated August 19, 2016

Overview

Graphs are not displaying data on the Node Details page.

 

Environment

  • All SAM versions
  • All NPM versions

 

Cause 

The issue is caused when nodes are polled via WMI and credentials are incorrect.

 

Resolution

1. From the web console, go to Settings > Manage Nodes.

2. Locate the node by searching it in the Search box. 

3. Click the node and select Edit Properties.

4. Click Test.

Note:  If the credentials fail, choose another credential from your library.

 

 

 

 

Last modified
22:20, 18 Aug 2016

Tags

Classifications

Public