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Home > Success Center > Network Performance Monitor (NPM) > Google map is missing

Google map is missing

Created by Robert Stidman, last modified by Steven Bansil_ret on Jul 07, 2016

Views: 894 Votes: 0 Revisions: 2

Updated: July 7, 2016

Overview

What to do if you open the Orion web console, go to the view with your Google map, and the map resource has the follwing error:

The file '/Orion/Googlemap.aspx' does not exist

 

Environment

  • NPM version 11.5.x or later including v12

Cause 

Google map folder is missing from the inetpub/orion folder on the Orion server.

 

Resolution

  1. This usually happens after upgrade. Look in c:\inetpub for the solarwinds backed up folder; look in it at Orion\Googlemap; if that folder is present, move it to the same location on c:\inetpub\solarwinds\orion in its entirety.
  2. Open a command prompt on the Orion server and run IIS reset.

 

 

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