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Home > Success Center > Network Performance Monitor (NPM) > Force-stop the services

Force-stop the services

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Overview

This article provides steps on how to force-stop services when the Orion Service Manager takes a long time to stop them. This may be due to a variety of reasons, such as the services are still processing data, or in case of collector services, the MSMQ may be full.

Environment

NPM version 11.x

Steps

 

  1. Open the command prompt as administrator.
  2. Run the following commands:

Note: If this fails, it is either the service is not valid or has already been stopped.

taskkill /im "SolarWinds TFTP Server.exe" /f
taskkill /im SWTrapService.exe /f
taskkill /im AlertingEngine.exe /f
taskkill /im SolarWinds.Alerting.Service.exe /f
taskkill /im SyslogService.exe /f
taskkill /im SWJobSchedulerSvc.exe /f
taskkill /im SWJobEngineSvc.exe /f
taskkill /im SolarWinds.InformationService.Service.exe /f
taskkill /im SolarWinds.InformationService.ServiceV3.exe /f
taskkill /im SolarWinds.ManagementAgent.exe /f
taskkill /im SolarWinds.BusinessLayerHost.exe /f
taskkill /im SolarWinds.DataProcessor.exe /f
taskkill /im SWJobEngineSvc2.exe /f
taskkill /im SolarWinds.PollingController.exe /f
taskkill /im SWJobEngineWorker2.exe /f
taskkill /im UniversalDevicePoller.exe /f
taskkill /im DatabaseManager.exe /f
taskkill /im SWJobEngineWorker2x64.exe /f
taskkill /im jsl.exe /f

 

Note: Some of the services will automatically restart but after running the Taskkill commands, they should normally stop quickly using the Orion Service manager.

 

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