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Home > Success Center > Network Performance Monitor (NPM) > Exception while configuring plugin Orion Core Services component Orion Database. makecert.exe exited with code -1

Exception while configuring plugin Orion Core Services component Orion Database. makecert.exe exited with code -1

Updated October 16, 2017

Overview

When running configuration wizard, the following error is encountered:

Exception while configuring plugin Orion Core Services component Orion Database. makecert.exe exited with code -1

Environment

  • NPM 12.x

 

Cause 

There are three probable causes for this error:

  • The Configuration Wizard was run on a less privileged account.
  • CNG Key Isolation is not running.
  • Anti-Virus is blocking the use of makecert.exe.

 

Resolution

  1. Re-run the Configuration Wizard as Local Admin.
  2. Start the CNG Key Isolation server (Services > Start CNG Key Isolation) then re-run the Configuration Wizard.
  3. Disable any running Anti-Virus software and re-run the Configuration Wizard.

 

 

 

 

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