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Home > Success Center > Network Performance Monitor (NPM) > Everything you need to plan for a production installation upgrade or migration

Everything you need to plan for a production installation upgrade or migration

Updated: October 28, 2016

Overview

This article explains production installation, upgrade, migration and support assistance and upgrade and videos of step by step guides. 

Environment

  • All versions of NPM and Modules 

Detail

Why should I upgrade ?

We strongly recommend you to upgrade to the newest version of NPM. This Orion NPM introduces a number of significant enhancements to improve performance and provide greater stability in more demanding environments. Our development team also resolved know issues within the latest release .

  • NOTE: Not all issues and certain behaviors possible to be included within the release notes fixed, therefore, it's most likely the behavior and issue you are facing has been fixed in this upgrade release when advised by the Support Engineer. It is highly recommended to consider the Tech support recommendation to upgrade the product in order to further isolate and identify the root cause.

 

See the Solarwinds Upgrade Guide for an overview of the upgrade with links for your specific product and multiple product upgrades.

 

For more details, see the release notes below:

What features are been included in the new NPM release compared what I have currently installed?

Minimum Hardware Recommendation:

NPM database server (SQL Server) requirements:

We strongly advise to have a full Orion Database backup before you upgrade. You can follow the link below on how to do this:

If you are looking for migration please see the below link

 

How can I get help for my Upgrade Or fresh install?

 

  1. Installation (4 videos)
    1. Preparing an NPM Installation (17:51)
    2. Install Network Performance Monitor (5:22)
    3. How to install an additional polling engine (3:20)
    4. Migrating your Orion Platform product to another server (8:01)
  2. Upgrading (2 videos)
    1. Upgrade to NPM v12 (45:40)
    2. Upgrading the Orion Platform (4:22)

 

Which Module I do I need to upgrade first and what is my upgrade path?

Please find the below links for your versions and upgrade path to determine . 

 

How can I migrate/apply the licensed from another server to a new server?

License Manager:

A video has been created to help step people through moving a licensed product from one computer or server to another.  You will be stepped through parking a license, moving to another computer or server, and reusing the parked license on the new computer or server:

Migrating SolarWinds Product Licenses
 

Where can I download upgrade installers?

 

When you download the zip file and have it on the server, make sure to:
1. Right-click
2. Go to Properties
3. Click Unblock on the bottom right-hand corner
4. Apply and save
After you have unblocked the zip, make sure to extract it from the zip file.
Once extracted, right-click on the installer and run as admin.

 

Make sure to apply required permissions and install using Local Administrator account to avoid issues while installing or upgrading!

I have FOE installed, how can I upgrade my Orion ? 

 

Please find the link below quick upgrade steps in details:

 

What if I'm stuck during the Upgrade process and my server is down ?

  • Please feel free to submit a new support ticket in relation to your question/error. Our support lines are available 24/7.
  • Select "System Down" priority
  • 24/7 Phone Support

You can also contact the support by 24/7  phone support .

 

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