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Home > Success Center > Network Performance Monitor (NPM) > Errors when trying to discover a VMware vSphere server

Errors when trying to discover a VMware vSphere server

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Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 2,036 Votes: 0 Revisions: 13

Issue:

While running a discovery in NPM for VMware vSphere Server, two errors appear:

1st error:

An error while processing results has occurred. See discovery logs for more details.

2nd error:

Unexpected website error: ProvideFault failed, check fault information.

Cause:

The Business Layer log is showing the following errors:

2014-09-04 11:43:00,816
[149] ERROR SolarWinds.Orion.Core.BusinessLayer.JobSchedulerEventServicev2 -
Processing of discovery result for profile 126 failed for plugin
SolarWinds.Interfaces.DiscoveryPlugin.InterfacesDiscoveryPlugin
System.Data.OleDb.OleDbException (0x80004005): Unspecified error

2014-09-04 11:43:03,031
[149] ERROR SolarWinds.Orion.Core.Common.MessageUtilities - Exception caught in
method ProvideFault
System.Data.OleDb.OleDbException (0x80004005): Unspecified error

There are also a number of serialization errors and long-running queries in the Web and Information Service logs.

Resolution:

1. Run the Configuration Wizard in Repair Mode.
2. Once in Repair Mode, navigate to the core installation directory for NPM.
    C:\Program files (x86)\Solarwinds.Orion
2. Once inside the folder, type the following:
    ConfigurationWizard.exe\repairpackages

Applies to: NPM v11.0 

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