Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Network Performance Monitor (NPM) > Errors occur after removing NCM

Errors occur after removing NCM

Created by Norbert Skurzewski, last modified by MindTouch on Jun 23, 2016

Views: 12 Votes: 0 Revisions: 4


This article describes the issue when you receive the following errors after removing NCM from your environment:

  • Report resource failed to properly initialize
  • Error setting up report cell during rendering 'Custom Table.' 

       Data presenter ncm.text.macaddress not found


NPM version 11.5.3


When editing the report, it has columns showing data polled by NCM and after removing NCM, the reports were not deleted because they share resources with NPM.



When columns are removed and re-added from the available NPM columns, the report run without a problem.

You might not find all of the columns when NCM was installed because they have different functionalities.


Last modified
22:16, 22 Jun 2016