Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Network Performance Monitor (NPM) > Errors in Report scheduler PDFs

Errors in Report scheduler PDFs

Created by Gary O'Donovan, last modified by MindTouch on Jun 23, 2016

Views: 90 Votes: 0 Revisions: 6

Overview

This article describes the issue when you Schedule a Report to send a report as PDF Type and when you open the PDF in the email, you get the following error.

Unexpected Website Error

Object reference not set to an instance of an object.

 

Environment

All versions of NPM 

 

Cause 

This issue can be caused by incorrect credentials issues in the Orion Server.

Resolution

  • Rebuild the report Schedule on the Orion Website and log in to the Web Console with Admin privileges.
  • Ensure that any edits to the schedule are carried out by the original owner.

For more info, see the link below:

https://support.solarwinds.com/Succe...edule_a_report

 

Last modified

Tags

Classifications

Public