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The following error message occurs when trying to export the vital statistics of a device into a PDF file in NPM:
There was an error trying to export the page to PDF, please try again later.
The following error message is found in the log report:
ERROR ASP.orion_exporttopdf_aspx - Unable to convert html into PDF file.System.Exception: License '4189502131' is not valid for this build.
The PDF conversion template file is corrupted.
Delete the PDF conversion template file ExportToPDF.aspx.cs, and then run the Configuration Wizard to re-build the file.
1. Create a backup of the following file:
2. Move the backup file to a different location out of the Inetpub folder.
3. Delete the original file from the Inetpub folder.
4. Run the Configuration Wizard - Running Configuration Wizard and verify the PDF conversion.