Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Network Performance Monitor (NPM) > Error processing job System.Messaging.MessageQueueException: Insufficient resources to perform operation

Error processing job System.Messaging.MessageQueueException: Insufficient resources to perform operation

Overview

The following message or similar is found in the PollingController.log file:

PollingController.log:
2012-06-21 10:41:34,917 [14] ERROR SolarWinds.Collector.PollingController.JobSchedulerEventsService - Error processing job System.Messaging.MessageQueueException: Insufficient resources to perform operation.
   at System.Messaging.MessageQueue.SendInternal(Object obj, MessageQueueTransaction internalTransaction, MessageQueueTransactionType transactionType)
   at System.Messaging.MessageQueue.Send(Object obj)
   at SolarWinds.Collector.Queue.MsmqQueueController.Send(PropertyBag bag)
   at SolarWinds.Collector.PollingController.JobSchedulerEventsService.ProcessJobResult(FinishedJobInfo jobResult)
   at SolarWinds.Collector.PollingController.JobSchedulerEventsService.OnJobFinished(FinishedJobInfo[] jobFinishedInfo)

Environment

All Orion Core products

Cause

This can occur when the Message Queue directory is filled with orphaned files.

Resolution

  1. Log on to your SolarWinds as an administrator.
  2. Click Start > All Programs > SolarWinds Orion > Advanced Features > Orion Service Manager.
  3. Stop all SolarWinds services.
    Note: Leave the Orion Service Manager open.
  4. Click Start > Control Panel > Administrative Tools > Services.
  5. Right-click Message Queuing, and then click Stop.
    Note: Leave the Services window open.
  6. Navigate to InstallVolume:\Windows\System32\msmq\Storage\
    Note: The default installation volume is C:
  7. Delete all files with a MQ extension (*.MQ)
    Note: There may be more than 520 files about 1 GB in size to be deleted from this folder.
  8. In the Services window, right-click Message Queuing, and then click Start.
  9. In the Orion Service Manager, start all SolarWinds services.
  10. Confirm that the error does not persist in PollingController.log
Last modified
22:17, 22 Jun 2016

Tags

Classifications

Public